Warranty Policy
We’re committed to ensuring the quality of our products and services to keep our customers satisfied.Here’s our warranty policy:
1. Granite projects: 24-month warranty.
2. Marble projects: 12-month warranty.
3. Korean Solid Surface Stone, Quartz Stone:
10-year warranty on stone quality (stains).
24-month warranty on technical issues.
4. Natural stone sinks and furniture: No warranty provided.
Please check your items carefully upon receipt so we can address any issues promptly.
Warranty Conditions
The warranty applies to products with manufacturing defects or quality issues.
Customers must store and use products according to manufacturer guidelines to maintain warranty benefits.
Warranty Claims
To request a warranty claim, please contact us using the provided contact information.
We’ll review and resolve your warranty claims as quickly as possible.
Warranty Coverage
The warranty covers free repairs or replacements for defective products during the warranty period.
However, it doesn’t cover damage from misuse or user errors.
Detailed Assistance
If you have any questions about our warranty policy,
please reach out to us for quick and detailed assistance.
We’re always ready to assist and answer any questions about our warranty policy.
Thank you for trusting and choosing the products and services of Beautiful Home Decor.
