Founded | 01 | 2004, Lithuania | 1996, Utah, USA | 2004, Sofia, Bulgaria | 2001, Los Angeles, CA, USA | 1996, Los Angeles, CA | 2001, Ann Arbor, Michigan, USA | 1999, Edison, New Jersey, USA | 2002, Houston, Texas | 1988, Germany; rebranded 2018, Houston, TX | 2013, San Francisco, CA | 2013, Austin, TX |
Total Users | 02 | 3M+ website globally, 29M+ historically | Hosts 2M+ websites globally | Hosts 3M+ domains globally | Thousands globally | 400K+ customers, 1.5M+ websites globally | Not publicly specified | Not publicly specified | Over 2M customers, hosts 10M+ domains | 8M+ customers, manages 12M domains | Not specified, serves high-traffic WP sites | 1.5M+ customers, serves 150 countries |
Company Milestones | 03 | 2004: Founded as Hosting Media; 2011: Rebranded | 1996: 50megs.com; 2003: BlueHost; 2005: WP endorsement | 2004: Founded; 2015: Growth in US/UK; 2020: Google Cloud | 2001: Founded; 2016: Data breach | 1996: Founded; 2012: Inktank spin-off | 2001: Founded; emphasis on Turbo Server | 1999: Founded; over 20 years of stable operation | 2002: Founded; 2012: EIG acquisition | 1988: Founded as 1&1; 2018: Rebranded to IONOS | 2013: Founded; uses Google Cloud Platform | 2013: Founded; 2017: AWS Competency certified |
Data Centers | 04 | 9 regions: US, UK, India, Netherlands, Singapore, Indonesia, etc. | Multiple US-based (e.g., Utah) | Google Cloud (US, UK, Europe, Asia, Australia), 10+ locations | US-based (e.g., Los Angeles) | Multiple US locations | US-based (Ann Arbor, MI; Phoenix, AZ) | US-based (Edison, NJ; Phoenix, AZ) | US-based (Provo, UT; Houston, TX) | 10 locations (Europe/US) | 37 locations (Google Cloud) | 37 locations (Google Cloud) |
Uptime Record | 05 | 99.99% avg. | 99.9% avg. | 99.9% avg. | 99.9% avg. | 100% guarantee | 99.9% avg. | 99.9% avg. | 99.9% avg. | 99.99% avg. | 99.9% avg. | 99.9% avg. |
Load Time Details | 06 | Shared: ~500ms, WP: ~143ms | Shared: 1.8s avg., WP: 153ms | 85% speed boost post-mig. | ~1.5s avg. (shared/WP) | ~1.5s avg. (shared) | ~1.5s avg. (shared/WP) | ~1.5s avg. (shared) | ~1.8s avg. (shared) | 0.5-1.2s avg. | ~0.5s avg., 143ms response | ~0.5s avg., 143ms response |
Positive Feedback | 07 | 4.7/5 Trustpilot (41K+), 4.8/5 Google (1,237), 4.6/5 HostAdvice (2,432); lauded for speed, cost, ease | 4.0/5 Trustpilot (18K+), 3.1/5 Sitejabber (21K+); lauded for WP ease, speed, affordability | 4.8/5 Trustpilot (20K+), 4.4/5 Sitejabber (560); praised for speed, support, security | 4.4/5 Trustpilot (2,432), 4.3/5 Sitejabber (1,234); praised for reliability, support, pricing | 4/5 Trustpilot (6,881), 4.5/5 Sitejabber (83); praised for ease, reliability, guarantee | 4.4/5 Trustpilot (2,000+), 4.3/5 Sitejabber (1,234); fast, reliable, good support | 4.5/5 Trustpilot (1,000+), 4.4/5 Sitejabber (500+); affordable, reliable, no price hikes | 4.2/5 Trustpilot (10K+), 4.1/5 Sitejabber (5K+); affordable, easy, good for beginners | 4.1/5 Trustpilot (16K+); affordable, reliable, feature-rich | 4.8/5 Trustpilot (1K+), 4.7/5 Sitejabber (200+); fast, reliable, great support | 4.8/5 Trustpilot (1.5K+), 4.7/5 Sitejabber (200+); fast, reliable, top support |
Negative Feedback | 08 | Mixed support (slow replies), downtime, domain policy issues, billing complaints | Wait times up to 50 mins, downtime outages, renewal hikes, support quality varies | High renewals, CPU limits, support delays, alleged fake review controversy | Slow support (e.g., 10-15 mins), downtime, renewal price hikes, billing issues | Slow support, load times, extra costs for caching/staging, account mgmt issues | Slow support responses, downtime, high renewal costs, billing disputes | Slow support (e.g., 10-15 mins), occasional downtime, performance issues | Slow support (e.g., 10-50 mins), downtime, high renewals, upselling issues | Slow support (e.g., 10-50 mins), billing issues, high renewals | High cost for small sites, overkill for low traffic | High cost for small sites, occasional outages |
Specific Complaints | 09 | Oversimplified hPanel vs. cPanel, phishing host ranking (top 5 in 2023, #10 by Oct 2024) | CPU throttling slows sites, billing disputes, slow migrations, occasional 503 errors | CPU throttling (e.g., 503 errors), $30 migration fee, ambassador review bias | Slow migrations, tech support delays, no cloud hosting option | Slow chat (e.g., 10-20 mins), inconsistent performance, breach history | Mixed support times (e.g., 10-15 mins), Turbo not always consistent | Support delays, limited features on shared plans, no managed WP option | Poor CS post-EIG, slow load times, billing disputes, inconsistent performance | Poor CS, renewal cost jumps, alleged fake reviews | Pricing too steep for beginners, no non-WP hosting | Overkill for low traffic, pricing steep, WP community dispute |
Security History | 10 | 2023: Top 5 phishing host, dropped to #10 by Oct 2024; 2015: 90% Steam phishing; 2019: 14M user breach. | 2019: CORS flaws (MITM risk), outdated Nginx/database issues; now uses SSL, SiteLock, updates urged | No major breaches, AI blocks 99% bot traffic, PHP 8.2, chrooted Apache, ongoing monitoring | 2016: Data breach (names/emails/passwords); now improved w/ SSL, DDoS, hack scan | 2012: DB breach (password reset); 2021: 815M records leak (DreamPress); now improved | No major breaches reported, proactive with HackScan, SSL, DDoS protection | No major breaches reported, proactive with SSL, DDoS, daily backups | 2015: Data breach (names/emails/passwords); now improved w/ SSL, DDoS, 2FA | No major breaches reported, proactive with SSL, DDoS, SiteLock | No major breaches, proactive with SSL, DDoS, hack fixes | No major breaches, proactive with SSL, DDoS, hack fixes; WP access issue resolved 2024 |
Tools & Add-ons | 11 | hPanel, one-click installs (WP, etc.), free CDN, SSH (VPS+), AI tools (WP), email hosting | cPanel, one-click installs (WP, Joomla, Drupal), free CDN (some plans), SSH (VPS+), SEO/email tools | Site Tools, one-click installs (WP/Joomla), free CDN, SSH, Security Optimizer, email hosting | cPanel, one-click installs (WP/Joomla/Drupal), BoldGrid builder, SSH, email hosting | Custom panel, one-click installs (WP/Joomla), Liftoff builder, SSH, email hosting | cPanel, one-click installs (WP/Joomla/Drupal), SiteBuilder, SSH, email hosting | cPanel, one-click installs (WP/Joomla/Drupal), SSH, email hosting | cPanel, one-click installs (WP/Joomla/Drupal), Gator Builder, SSH, email hosting | Custom panel, one-click installs (WP/Joomla), builder w/ AI, SSH, email hosting | Custom MyKinsta panel, WP pre-installed, staging, SSH, Git, CDN, analytics | Custom User Portal, WP pre-installed, staging, SSH, Git, CDN, Local, WP Migrate |
Money-Back Policy | 12 | 30 days, excludes domains (non-refundable), prorated refund after signup | 30 days, excludes domains ($15.99 fee), prorated after 3 days, no refunds on add-ons | 30 days (shared), 14 days (cloud), excludes domains/add-ons, prorated refund | 90 days (shared/VPS/reseller), 30 days (dedicated), excludes domains/add-ons, prorated refund | 97 days (shared), 30 days (VPS/dedicated), excludes domains/add-ons, prorated refund | Anytime (30-day full refund), prorated after, excludes domains/add-ons | 30 days, full refund, excludes domains/add-ons | 45 days, full refund, excludes domains/add-ons | 30 days, full refund, excludes domains/add-ons | 30 days, full refund, no hidden fees | 60 days (Startup-Pro-Scale), full refund, no hidden fees |
Ecommerce Support | 13 | WooCommerce/Magento/PrestaShop-ready (Bus/Cloud), 0% transaction fees, inventory tools | WooCommerce-ready (WP plans), basic store tools in Plus/Choice, scalable with VPS/Dedicated | WooCommerce-ready, optimized for GrowBig+, scalable cloud plans | WooCommerce-ready (WP/Pro plans), basic tools in Power+, scalable w/ VPS/dedicated | WooCommerce-ready (Unlimited/DreamPress), basic tools, scalable w/ VPS/dedicated | WooCommerce-ready (Turbo+/WP plans), basic tools in Drive+, scalable w/ VPS/dedicated | WooCommerce-ready (Std+/VPS), basic tools, scalable w/ dedicated | WooCommerce-ready (Bus/WP plans), basic tools, scalable w/ VPS/dedicated | WooCommerce-ready (WP/Prem plans), scalable w/ VPS/cloud | WooCommerce-ready, high performance for traffic spikes | WooCommerce-ready, high performance for traffic spikes |
Server Tech | 14 | LiteSpeed servers, NVMe storage, MariaDB, CloudLinux with LVE containers | Not specified | Google Cloud, NVMe SSD, PHP 8.2, NGINX, custom MySQL, Cloudflare CDN | SSD storage, CentOS Linux, RAID-10 (Pro/Premium), custom caching | SSD storage, Ubuntu Linux, Apache/Nginx/Lighttpd, OpenStack/Ceph (cloud) | SSD storage, LiteSpeed servers, caching, US-based infrastructure | SSD storage, custom infrastructure, US-based, no specific server tech details | SSD storage, Turbo caching, US-based infrastructure, no specific server details | SSD storage, custom infrastructure, CDN, high-performance servers | Google Cloud Premium Tier, SSD, NGINX, PHP 7, Cloudflare CDN | Google Cloud Premium Tier, SSD, NGINX, PHP 7, Cloudflare CDN |
Global Reach | 15 | 10+ languages (e.g., English, Spanish, Arabic, Portuguese), 150+ countries | Not specified | Offices in US, UK, Spain, Australia; supports multiple languages | Primarily US-focused, supports English, limited international data centers | Primarily US-focused, supports English, limited international data centers | Primarily US-focused, supports English, limited international data centers | Primarily US-focused, supports English, limited international data centers | Primarily US-focused, supports English, limited international data centers | Europe/US focus, supports multiple languages, strong in EU market | 37 data centers, supports English, global audience focus | 37 data centers, supports English, offices in NY, London, Sydney |
Pros | 16 | Low cost, fast load times, WP optimized, free domain/SSL, scalable, beginner-friendly | Low entry cost, WP optimized, free domain, reliable uptime, intuitive cPanel, good for novices | Fast, secure, WP-optimized, great support, eco-friendly (100% renewable energy) | Low initial cost, 90-day guarantee, SSD speed, US support, WP-optimized, flexible | Low initial cost, 97-day guarantee, unlimited bandwidth, WP-optimized, user-friendly | Fast Turbo Server, Anytime guarantee, good support, SSD speed, WP-optimized | Price Lock Guarantee, affordable, SSD speed, reliable, 24/7 support | Low intro cost, 45-day guarantee, user-friendly, versatile plans, large scale | Low intro cost, versatile plans, good uptime, free domain/SSL, large scale | Fast (1s guarantee), secure, top support, scalable, Google Cloud | Fast (1s guarantee), secure, top support, scalable, 60-day guarantee, Google Cloud |
Cons | 17 | High renewals, mixed support, no dedicated hosting, limited enterprise features | High renewals, spotty support, shared throttling, past security flaws, limited global reach | Expensive renewals, no VPS/dedicated, CPU limits, review controversy | High renewals, mixed support, 2016 breach, US-only data centers, no cloud hosting | Mixed performance, slow support, breach history, extra fees for features, US-centric | High renewals, US-only data centers, mixed support, no cloud hosting | US-only data centers, mixed support, no managed WP, no cloud hosting | High renewals, mixed CS, 2015 breach, US-only data centers, EIG reputation | Mixed CS, high renewals, review controversy, limited global data centers | High price, WP-only, no domain registration, overkill for small sites | High price, WP-only, no domain reg., WP community controversy |
Best For | 18 | Beginners, small biz, WP users, budget bloggers; less ideal for large-scale enterprises | Beginners, small biz, WP enthusiasts; less suited for large-scale or global enterprises | Beginners, small biz, WP users; less ideal for budget or enterprise needs | Beginners, small biz, WP users; less ideal for global or enterprise needs | Beginners, small biz, WP users; less ideal for global or high-performance needs | Small/medium sites, WP users, performance-focused; less for global needs | Small/medium sites, cost-conscious users; less ideal for global/WP-specific needs | Beginners, small biz, WP users; less ideal for premium support needs | Small biz, individuals, WP users; less ideal for premium support/global needs | High-traffic WP sites, businesses; less ideal for small, budget sites | High-traffic WP sites, businesses; less ideal for small, budget sites |
Competitor Edge | 19 | Cheaper than BlueHost, faster than many (e.g., 143ms vs. BlueHost’s 1,480ms), but less support depth | Strong WP focus vs. Hostinger, but lacks Hostinger’s NVMe speed or SiteGround’s premium support | Faster than BlueHost (e.g., 85% boost vs. 1.8s), premium support vs. Hostinger’s lower cost | Longer guarantee than Hostinger, US focus vs. SiteGround’s global reach, no BlueHost throttling | Longer guarantee than InMotion, simpler pricing vs. BlueHost, less secure than SiteGround | Faster than BlueHost (Turbo), more flexible refund than Hostinger, less global than SiteGround | Fixed pricing vs. Hostinger’s renewals, simpler than BlueHost, less global than SiteGround | Cheaper intro than SiteGround, simpler than DreamHost, less secure than InMotion | Cheaper than SiteGround, broader than InterServer, less support than InMotion | Faster than Hostinger, premium vs. BlueHost, focused WP vs. SiteGround’s broader options | Faster than Hostinger, premium vs. BlueHost, more support than Kinsta’s focus |
Plans (Shared) | 20 | Single, Premium, Business | Basic, Plus, Choice Plus | StartUp, GrowBig, GoGeek | Core, Power, Pro | Starter, Unlimited | Start, Drive, Turbo | Basic, Standard, Premium | Hatchling, Baby, Business | Start, Plus, Premium | Starter, Pro, Business, Enterprise | Startup, Pro, Growth, Scale |
Starting (Shared) | 21 | $2.99/mo (48-mo) | $2.95/mo (36-mo) | $2.99/mo (1st yr) | $2.99/mo (1st yr) | $2.95/mo (1st yr) | $2.99/mo (1st yr) | $5/mo (fixed) | $2.75/mo (1st term) | $1/mo (1st mo), $4/mo (1-yr) | $30/mo (Starter) | $30/mo (Startup) |
Target (Shared) | 22 | Beginners, small sites | Beginners, small sites | Beginners, small sites | Beginners, small sites | Beginners, small sites | Beginners, small sites | Beginners, small sites | Beginners, small sites | Beginners, small sites | WP users, high-traffic sites | WP users, high-traffic sites |
Plans (VPS) | 23 | VPS 1 to VPS 8 | Standard, Enhanced, Ultimate | Start, Biz, Biz+, Super | VPS 1 to VPS 4 | Basic, Advanced | VPS 1 to VPS 4 | VPS 1 to VPS 4 | Snappy 2000, 4000, 8000 | Memory-Opt./CPU-Opt. | Startup, Pro, Growth, Scale | Not specified |
Starting (VPS) | 24 | $6.99/mo (48-mo) | $19.99/mo | $100/mo | $29.99/mo (1st yr) | $19.99/mo | $12.99/mo (12-mo) | $15/mo (fixed) | $19.99/mo (1st term) | ~$5/mo (fixed) | $30/mo (Startup) | Not specified |
Target (VPS) | 25 | Developers, growing sites | Developers, growing sites | Growing sites, businesses | Developers, growing sites | Developers, growing sites | Developers, growing sites | Developers, growing sites | Growing sites, developers | Growing sites, developers | WP users, high-traffic sites | Not specified |
Plans (Ded.) | 26 | Startup, Pro., Enterprise | Standard, Enhanced, Premium | StartUp, GrowBig, GoGeek | Essential, Advanced, Premium | Basic (Standard/Enhanced) | Intel Sta., AMD Adv. | Intel Core i3, Intel Core i5 | Value, Power, Enterprise | Various Intel/AMD configs | Not specified | Not specified |
Starting (Ded.) | 27 | $7.99/mo (48-mo) | $79.99/mo | $2.99/mo (1st yr) | $119.99/mo (1st yr) | $119.99/mo | $119.99/mo | $120/mo (fixed) | $119/mo (1st term) | $119/mo (fixed) | Not specified | Not specified |
Target (Ded.) | 28 | Scalable sites, biz | High-traffic, businesses | WP users, bloggers | High-traffic, businesses | High-traffic, businesses | High-traffic, businesses | High-traffic, businesses | High-traffic, businesses | High-traffic, businesses | Not specified | Not specified |
Plans (Cloud) | 29 | Premium, Biz, Cloud Startup | Basic, Plus, Choice Plus | Not specified | Core, Power, Pro | DreamPress | Basic, Plus, Pro, Elite | Not specified | Starter, Standard, Business | Scalable tiers | Not specified | Not specified |
Starting (Cloud) | 30 | $2.99/mo (48-mo) | $2.95/mo (36-mo) | Not specified | $2.99/mo (1st yr) | $16.95/mo (1st yr) | $14.99/mo | Not specified | $14.95/mo (1st term) | ~$5/mo (fixed) | Not specified | Not specified |
Target (Cloud) | 31 | WP users, bloggers | WP users | Not specified | WP users, bloggers | WP users, bloggers | WP users, bloggers | Not specified | WP users, bloggers | Scalable needs, enterprises | Not specified | Not specified |